Billing, Cancellation, Refund, Payment, and Suspension Policy

1. Plan charges

Flexible. $695 per month plus a one-time $395 Onboarding fee. The expected initial charge is $1,090 before tax. The plan then bills $695 monthly until cancellation becomes effective.

Annual Commitment. $595 per month with onboarding included. The expected initial charge is $595 before tax. The plan bills monthly during a 12-month initial commitment and continues month-to-month afterward until cancellation becomes effective.

No Florida sales tax is currently charged on these standard managed services. If legally required tax treatment changes, the applicable tax may be added prospectively after appropriate notice.

2. Payment authorization and invoices

By completing Wix-hosted checkout, Client authorizes Wix Payments and its payment partners to charge the payment method supplied for the displayed initial and recurring amounts. Wix and its payment partners, not Local Rank Master’s website, receive and process full card details.

Wix may create transaction, order, subscription, payment, invoice, confirmation, and member records. Client should retain Wix confirmations and notify billing promptly if a record appears incorrect. A platform invoice or receipt does not expand service scope or override the Service Agreement.

3. Secure payment-method changes

Use Wix-hosted account and payment controls, or request a secure approved path from billing, to update a payment method. Do not send full card numbers, security codes, bank credentials, passwords, or verification codes by email, text, chat, CRM message, intake form, or ordinary website form.

4. Flexible cancellation

Flexible may be canceled through the available subscription-management control or by a clear written request to billing@localrankmaster.com. Cancellation takes effect at the end of the current paid billing period. Client remains responsible for charges already due, and there is no automatic refund for the current paid billing period.

5. Annual Commitment cancellation

Annual Commitment cannot be canceled for convenience during the initial 12-month commitment unless Local Rank Master provides a written release. After the first 12 monthly billing cycles, Client may request staff-assisted cancellation at billing@localrankmaster.com, effective at the end of the current paid billing period.

The Wix subscription may be technically configured to renew monthly until canceled. That technical duration does not replace the contractual 12-month initial minimum. This Policy does not impose a fixed early-termination penalty or automatic acceleration of every remaining monthly charge; amounts already due and surviving obligations remain enforceable unless released in writing.

6. Refund treatment

The Onboarding fee becomes nonrefundable once Local Rank Master materially begins intake, access coordination, baseline review, configuration, or other onboarding work, except where required by law or agreed otherwise in writing. Recurring monthly fees are generally nonrefundable after the paid billing period begins.

Duplicate, erroneous, unauthorized, or technically inconsistent charges will be investigated. Any approved refund is issued through the original secure payment channel when reasonably available. Processing time depends on Wix, the payment network, and the issuing financial institution.

7. Failed payments, suspension, and termination

Local Rank Master generally provides notice and begins review on Day 0 after a failed payment, targets a seven-day cure period, may suspend work after Day 7, and may begin termination review after Day 14. These are operating targets, not a promise to continue service without payment.

Fraud, chargeback abuse, security risk, unlawful activity, loss of authority, platform prohibition, or risk to Client or others may cause immediate restriction, suspension, or termination. Suspension does not erase amounts already due or extend a contractual minimum term.

8. Billing questions, disputes, and chargebacks

Contact billing@localrankmaster.com promptly with the date, displayed amount, and a non-sensitive description of a suspected error. Do not send full card or bank information. We will compare the relevant Wix and internal records and respond through an appropriate channel.

A chargeback does not itself cancel a plan or resolve a service dispute. Local Rank Master may provide accurate order, assent, billing, and service records to Wix, payment networks, banks, or authorities when reasonably required to investigate or respond.

9. End of service and offboarding

When cancellation or termination becomes effective, ongoing work stops. Local Rank Master will remove its authorized access where reasonably practicable, identify material unfinished items, provide agreed final materials or status information subject to payment and security constraints, and retain records under the Service Agreement, Privacy Policy, and applicable law.